¿Cómo se despliegan los contenedores?
La forma recomendada es usar la CLI de Docker que ya tiene en su ordenador. Simplemente añadirá una configuración para establecer la conexión cifrada a su instancia de Stackhero.
Podrá entonces desplegar sus contenedores utilizando los comandos docker start o docker-compose up, ¡tan fácilmente como lo hace en su ordenador!
¿Es un orquestador de Kubernetes?
En absoluto. Kubernetes es excelente para grandes empresas que tienen equipos dedicados a gestionar el clúster.
En el mundo real, la mayoría de las empresas carecen de tales recursos humanos y buscan los métodos de despliegue más eficientes.
Por eso hemos creado Stackhero para Docker pensando en la simplicidad y productividad de nuestros clientes.
¿Cuántos contenedores se pueden iniciar simultáneamente?
No limitamos el número de contenedores que puede iniciar. Mientras su instancia sea lo suficientemente potente, podrá añadir tantos contenedores como desee.
¿Cómo se gestiona el enrutamiento HTTPS?
Añadimos un servidor Traefik preconfigurado a cada instancia, permitiéndole gestionar HTTPS desde el principio, sin la complicación de crear y renovar certificados TLS.
Para usarlo, solo necesita añadir algunas etiquetas a la configuración de su contenedor para indicar a Traefik los nombres de dominio que desea utilizar.
¿Cuántos sitios web/dominios se pueden añadir?
No limitamos el número de dominios que puede vincular a su instancia, por lo que puede crear tantos sitios web como desee y usarlos con HTTPS sin ninguna restricción.
¿Cuáles son los costes de las transferencias de red y los intercambios de discos?
¡No cobramos por las transferencias de red ni los intercambios de disco!
Queremos ofrecer una solución simple y transparente, sin costes ocultos, para que conozca el precio exacto del servicio antes de comenzar.
¿Es posible conectarse a la instancia usando SSH?
Dado que Stackhero proporciona servicios gestionados, el acceso SSH no está disponible. Para cualquier necesidad de instalación, por favor contacte con el soporte para explorar posibles soluciones.
Is it possible to restrict access based on IPs with a firewall?
Absolutely! Your instance has its own firewall where you can decide which IPs have access to which port in 2 clicks.
What cloud providers are used by Stackhero?
We created our own cloud software solution, making us completely independent from cloud providers. We deploy this innovative solution directly on bare-metal servers, providing you with incredible performance and stability.
Where is the data hosted?
Stackhero is a French company operating under European and French laws.
Servers are located, depending on your choice, either in the European Union (France) or in the USA.
Backups are stored in the European Union.
What is the software infrastructure?
Your service is composed of multiple subservices. All of them are running in containers, within a virtual machine, totally dedicated to you.
This VM is totally private and isolated from other clients, offering a highly secured environment with very high-performance.
It is hosted on a bare-metal server running Stackhero DC OS, our own Linux distribution.
What about disk performance?
We use disks physically plugged to your instances.
We don't use network disks, contrary to traditional cloud solutions, that are slow and expensive.
This way we ensure best performances and exceptional IOPS.
What is the atomic backup system?
The problem with traditional backup systems is that files are saved at different times interval.
Let's say you have 2 files, a.txt and b.txt. Your backup starts at 9am and it finishes at 10am.
The file a.txt will contain data from 9am and b.txt will contain data from 10am.
This is traditional in backups systems and is a big issue leading to consistency problems.
This is why we developed an in-house backup system that takes an atomic image of your instance at a precise moment.
Atomic in a way that we can guarantee that all files from the backup have been taken exactly at the same time.
If your backup starts at 9am, all files will have data from 9am. You have a perfect consistent and reliable backup.
Are backups encrypted?
Backups are first transmitted to a dedicated server, which verifies and validates the data. Once these checks have been approved, the backups are encrypted and archived.
Encryption uses ECDH and Curve25519 as part of the OpenPGP protocol, with a unique key generated for each backup.
How does billing work?
At the beginning of each month, our system computes how many hours your services were up and a detailed invoice is created.
You receive a single monthly invoice, containing all your services, clearly explained and easy to understand. Your accounting department will love that!
What certifications does Stackhero hold?
The primary mission of Stackhero is to provide a platform that is easy to use, extremely reliable, and highly secure.
A key element in achieving this mission is the annual attainment of the ISO 27001 certification, a globally recognized quality and security label.
This certification, awarded following a rigorous audit conducted by an independent external body, attests to compliance with the strictest international standards in information security.