容器是如何部署的？
推荐的方法是使用您电脑上已有的Docker CLI。您只需添加一个配置来设置与您的Stackhero实例的加密连接。
然后，您可以像在电脑上一样轻松地使用docker start或docker-compose up命令来部署您的容器！
这是一个 Kubernetes 编排器吗？
一点也不。Kubernetes 非常适合拥有专门团队管理集群的大型企业。
在现实世界中，大多数公司缺乏这样的人员资源，并寻求最有效的部署方法。
这就是为什么我们创建了 Stackhero for Docker，以客户的简单性和生产力为出发点。
可以同时启动多少个容器？
我们不限制您可以启动的容器数量。只要您的实例足够强大，您就可以添加任意数量的容器。
HTTPS 路由是如何处理的？
我们为每个实例添加了一个预配置的Traefik服务器，让您可以开箱即用地处理HTTPS，而无需担心创建和更新TLS证书。
要使用它，您只需在容器配置中添加几个标签，以告知Traefik您想使用的域名。
可以添加多少个网站/域名？
我们不限制您可以链接到实例的域名数量，因此您可以创建任意数量的网站，并无限制地使用HTTPS。
网络传输和磁盘交换的费用是多少？
我们不对网络传输或磁盘交换收费！
我们希望提供简单透明的服务，没有隐藏费用，让您在开始之前就知道服务的确切价格。
是否可以使用SSH连接到实例？
由于Stackhero提供托管服务，因此无法使用SSH访问。如有任何安装需求，请联系支持以探索可能的解决方案。
Is it possible to restrict access based on IPs with a firewall?
Absolutely! Your instance has its own firewall where you can decide which IPs have access to which port in 2 clicks.
What cloud providers are used by Stackhero?
We created our own cloud software solution, making us completely independent from cloud providers. We deploy this innovative solution directly on bare-metal servers, providing you with incredible performance and stability.
Where is the data hosted?
Stackhero is a French company operating under European and French laws.
Servers are located, depending on your choice, either in the European Union (France) or in the USA.
Backups are stored in the European Union.
What is the software infrastructure?
Your service is composed of multiple subservices. All of them are running in containers, within a virtual machine, totally dedicated to you.
This VM is totally private and isolated from other clients, offering a highly secured environment with very high-performance.
It is hosted on a bare-metal server running Stackhero DC OS, our own Linux distribution.
What about disk performance?
We use disks physically plugged to your instances.
We don't use network disks, contrary to traditional cloud solutions, that are slow and expensive.
This way we ensure best performances and exceptional IOPS.
What is the atomic backup system?
The problem with traditional backup systems is that files are saved at different times interval.
Let's say you have 2 files, a.txt and b.txt. Your backup starts at 9am and it finishes at 10am.
The file a.txt will contain data from 9am and b.txt will contain data from 10am.
This is traditional in backups systems and is a big issue leading to consistency problems.
This is why we developed an in-house backup system that takes an atomic image of your instance at a precise moment.
Atomic in a way that we can guarantee that all files from the backup have been taken exactly at the same time.
If your backup starts at 9am, all files will have data from 9am. You have a perfect consistent and reliable backup.
Are backups encrypted?
Backups are first transmitted to a dedicated server, which verifies and validates the data. Once these checks have been approved, the backups are encrypted and archived.
Encryption uses ECDH and Curve25519 as part of the OpenPGP protocol, with a unique key generated for each backup.
How does billing work?
At the beginning of each month, our system computes how many hours your services were up and a detailed invoice is created.
You receive a single monthly invoice, containing all your services, clearly explained and easy to understand. Your accounting department will love that!
What certifications does Stackhero hold?
The primary mission of Stackhero is to provide a platform that is easy to use, extremely reliable, and highly secure.
A key element in achieving this mission is the annual attainment of the ISO 27001 certification, a globally recognized quality and security label.
This certification, awarded following a rigorous audit conducted by an independent external body, attests to compliance with the strictest international standards in information security.
