How are the containers deployed?
The recommended method is to use the Docker CLI you already have on your computer. You just need to add a configuration to establish the encrypted connection to your Stackhero instance.
You will then be able to deploy your containers using the docker start or docker-compose up commands, just as easily as you do on your computer!
Is it a Kubernetes orchestrator?
Not at all. Kubernetes is excellent for large enterprises with dedicated teams managing the cluster.
In the real world, most companies lack such human resources and seek the most efficient deployment methods.
That is why we created Stackhero for Docker with our customers' simplicity and productivity in mind.
How many containers can be started simultaneously?
We don't limit the number of containers you can start. As long as your instance is powerful enough, you will be able to add as many containers as you want.
How is HTTPS routing managed?
We add a pre-configured Traefik server to each instance, allowing you to manage HTTPS right from the start, without the hassle of creating and renewing TLS certificates.
To use it, you simply need to add a few labels to your container configuration to specify to Traefik the domain names you wish to use.
How many websites/domains can be added?
We don't limit the number of domains you can link to your instance, so you can create as many websites as you want and use them with HTTPS without any limit.
What are the costs of network transfers and disk exchanges?
We don't charge for network transfers or disk exchanges!
We aim to provide a straightforward and transparent solution, with no hidden costs, so you know the exact price of the service before you begin.
Is it possible to connect to the instance using SSH?
Since Stackhero provides managed services, SSH access is not available. For any installation needs, please contact support to explore possible solutions.
Is it possible to restrict access based on IPs with a firewall?
Absolutely! Your instance has its own firewall where you can decide which IPs have access to which port in 2 clicks.
What cloud providers are used by Stackhero?
We created our own cloud software solution, making us completely independent from cloud providers. We deploy this innovative solution directly on bare-metal servers, providing you with incredible performance and stability.
Where is the data hosted?
Stackhero is a French company operating under European and French laws.
Servers are located, depending on your choice, either in the European Union (France) or in the USA.
Backups are stored in the European Union.
What is the software infrastructure?
Your service is composed of multiple subservices. All of them are running in containers, within a virtual machine, totally dedicated to you.
This VM is totally private and isolated from other clients, offering a highly secured environment with very high-performance.
It is hosted on a bare-metal server running Stackhero DC OS, our own Linux distribution.
What about disk performance?
We use disks physically plugged to your instances.
We don't use network disks, contrary to traditional cloud solutions, that are slow and expensive.
This way we ensure best performances and exceptional IOPS.
What is the atomic backup system?
The problem with traditional backup systems is that files are saved at different times interval.
Let's say you have 2 files, a.txt and b.txt. Your backup starts at 9am and it finishes at 10am.
The file a.txt will contain data from 9am and b.txt will contain data from 10am.
This is traditional in backups systems and is a big issue leading to consistency problems.
This is why we developed an in-house backup system that takes an atomic image of your instance at a precise moment.
Atomic in a way that we can guarantee that all files from the backup have been taken exactly at the same time.
If your backup starts at 9am, all files will have data from 9am. You have a perfect consistent and reliable backup.
Are backups encrypted?
Backups are first transmitted to a dedicated server, which verifies and validates the data. Once these checks have been approved, the backups are encrypted and archived.
Encryption uses ECDH and Curve25519 as part of the OpenPGP protocol, with a unique key generated for each backup.
How does billing work?
At the beginning of each month, our system computes how many hours your services were up and a detailed invoice is created.
You receive a single monthly invoice, containing all your services, clearly explained and easy to understand. Your accounting department will love that!
What certifications does Stackhero hold?
The primary mission of Stackhero is to provide a platform that is easy to use, extremely reliable, and highly secure.
A key element in achieving this mission is the annual attainment of the ISO 27001 certification, a globally recognized quality and security label.
This certification, awarded following a rigorous audit conducted by an independent external body, attests to compliance with the strictest international standards in information security.
