容器是如何部署的？
建議的方法是使用您電腦上已有的 Docker CLI。您只需添加一個配置來設置與您的 Stackhero 實例的加密連接。
然後，您可以像在電腦上一樣輕鬆地使用 docker start 或 docker-compose up 命令來部署您的容器！
這是一個 Kubernetes 編排器嗎？
完全不是。Kubernetes 非常適合擁有專門團隊管理叢集的大型企業。
在現實世界中，大多數公司缺乏這樣的人力資源，並尋求最有效的部署方法。
這就是為什麼我們創建了 Stackhero for Docker，以客戶的簡單性和生產力為考量。
可以同時啟動多少個容器？
我們不限制您可以啟動的容器數量。只要您的實例足夠強大，您就可以添加任意數量的容器。
HTTPS 路由是如何處理的？
我們為每個實例添加一個預先配置的 Traefik 伺服器，讓您可以立即處理 HTTPS，而無需擔心創建和更新 TLS 證書的麻煩。
要使用它，您只需在容器配置中添加幾個標籤，以告訴 Traefik 您想使用的域名。
可以新增多少個網站/域名？
我們不限制您可以連結到實例的域名數量，因此您可以創建任意數量的網站，並無限制地使用HTTPS。
網絡傳輸和磁碟交換的成本是多少？
我們不會對網絡傳輸或磁碟交換收費！
我們希望提供一個簡單透明的方案，沒有隱藏費用，讓您在開始之前就知道服務的確切價格。
是否可以使用SSH連接到該實例？
由於 Stackhero 提供託管服務，因此不提供 SSH 訪問。如有任何安裝需求，請聯絡支援以探索可能的解決方案。
Is it possible to restrict access based on IPs with a firewall?
Absolutely! Your instance has its own firewall where you can decide which IPs have access to which port in 2 clicks.
What cloud providers are used by Stackhero?
We created our own cloud software solution, making us completely independent from cloud providers. We deploy this innovative solution directly on bare-metal servers, providing you with incredible performance and stability.
Where is the data hosted?
Stackhero is a French company operating under European and French laws.
Servers are located, depending on your choice, either in the European Union (France) or in the USA.
Backups are stored in the European Union.
What is the software infrastructure?
Your service is composed of multiple subservices. All of them are running in containers, within a virtual machine, totally dedicated to you.
This VM is totally private and isolated from other clients, offering a highly secured environment with very high-performance.
It is hosted on a bare-metal server running Stackhero DC OS, our own Linux distribution.
What about disk performance?
We use disks physically plugged to your instances.
We don't use network disks, contrary to traditional cloud solutions, that are slow and expensive.
This way we ensure best performances and exceptional IOPS.
What is the atomic backup system?
The problem with traditional backup systems is that files are saved at different times interval.
Let's say you have 2 files, a.txt and b.txt. Your backup starts at 9am and it finishes at 10am.
The file a.txt will contain data from 9am and b.txt will contain data from 10am.
This is traditional in backups systems and is a big issue leading to consistency problems.
This is why we developed an in-house backup system that takes an atomic image of your instance at a precise moment.
Atomic in a way that we can guarantee that all files from the backup have been taken exactly at the same time.
If your backup starts at 9am, all files will have data from 9am. You have a perfect consistent and reliable backup.
Are backups encrypted?
Backups are first transmitted to a dedicated server, which verifies and validates the data. Once these checks have been approved, the backups are encrypted and archived.
Encryption uses ECDH and Curve25519 as part of the OpenPGP protocol, with a unique key generated for each backup.
How does billing work?
At the beginning of each month, our system computes how many hours your services were up and a detailed invoice is created.
You receive a single monthly invoice, containing all your services, clearly explained and easy to understand. Your accounting department will love that!
What certifications does Stackhero hold?
The primary mission of Stackhero is to provide a platform that is easy to use, extremely reliable, and highly secure.
A key element in achieving this mission is the annual attainment of the ISO 27001 certification, a globally recognized quality and security label.
This certification, awarded following a rigorous audit conducted by an independent external body, attests to compliance with the strictest international standards in information security.
